Data Deletion Policy

Effective Date: 14-04-2025

At Onx Homes, we respect your privacy and are committed to protecting your personal information. This Data Deletion Policy outlines how users of the Onx Community App can request the deletion of their data collected through our platform, including any landing pages like https://partners.onxhomes.com/lp/communityapp.

1.​ TYPES OF DATA COLLECTED

We may collect the following information during your interaction with our app or landing pages:

  • Name
  • Email address
  • Phone number
  • Business or professional details (e.g., real estate license, agency name)
  • Device or browser information (via cookies or tracking pixels)

2.​ DATA DELETION REQUESTS

You have the right to request the deletion of your personal data at any time.

To request data deletion, please email us at: support@onxhomes.com
Include the subject line: “Data Deletion Request – Community App” And provide the following:

  • Your full name
  • Email address used for sign-up
  • Phone number (if provided)
  • A brief message confirming your request for data deletion

We may contact you to verify your identity before processing your request.

3.​ PROCESSING TIME

Once we receive your request, we aim to delete your personal data from our systems within 7 business days, unless retention is required by law or for legitimate business purposes (e.g., fraud prevention, compliance).

4. THIRD-PARTY SERVICES

If your data has been shared with third-party tools (e.g., CRM or marketing platforms), we will ensure deletion from those platforms as well, where applicable.

5.​ CONTACT US 

If you have any questions or concerns about this Data Deletion Policy, please reach out to us at: support@onxhomes.com